Prompt Library Starter Pack
Page 1 — Read this first
Outcome: After customizing this pack, the learner can hand any team member a tested, on-brand prompt for 30 common business tasks — instead of leaving each person to improvise.
What this is. Thirty ready-to-use prompts covering sales, HR, finance, operations, customer support, and leadership. Every prompt uses [BRACKETED PLACEHOLDERS] you replace with your own details. Each one lists its purpose, the prompt text, and what good output looks like, plus a safety note wherever the task touches people, money, or reputation.
Who it's for. Owners, office managers, and department leads at small and mid-sized businesses who want their team using AI consistently — same quality bar, same safety habits — rather than 15 people prompting 15 different ways.
When to use it. Use this pack when you are rolling AI tools out to a team, when output quality varies wildly by person, or when you catch yourself retyping the same kind of request every week. Context: a shared library is the single cheapest upgrade to team AI use — it captures your best prompts once, so nobody starts from a blank page again.
Warnings — read before first use:
- These prompts draft; humans decide. Nothing produced by these prompts goes to a customer, an employee's file, a regulator, or the public without a person reviewing it. The prompts themselves remind the AI of this; the reminder does not replace the review.
- Placeholder discipline. Replace every [PLACEHOLDER] before running, and never paste real customer personal data, health information, payroll details, credentials, or confidential financials into a placeholder. Summarize or sanitize instead — see the Privacy Rules for Everyday AI Use template.
- Verify facts and figures. AI output can state wrong things confidently. Any number, date, name, or legal/tax/HR claim gets checked against your source system or a qualified professional before use. Where prompts touch regulated topics, treat output as background only (verify current requirements before relying on it).
- Test before you distribute. Run each prompt once with fictional data before adding it to your team library. Ten minutes of testing prevents a hundred bad drafts.
Page 2 — Completed example (fictional business)
Everything below is fictional: Cedar & Vine Catering, a 9-person catering company. Sales lead Dana just finished a tasting with a prospective client, the Harborview Community Center, and wants the follow-up email out within the hour.
Dana takes prompt S2 (Post-meeting follow-up email) from the library and fills the placeholders:
You are a sales assistant for Cedar & Vine Catering, a small catering company
whose voice is warm, unfussy, and confident.
Draft a follow-up email to Marcus Lee, events coordinator at Harborview
Community Center, after today's tasting meeting.
Context from the meeting (use ONLY these facts; do not add or embellish):
- They loved the rosemary chicken and the vegetarian mezze options
- Their event: staff appreciation dinner, approx. 80 guests, evening of [DATE
IN ~6 WEEKS]
- Their concern: staying under a per-person budget; they are comparing two
other caterers
- We agreed I would send a revised per-person quote by Thursday
Rules: under 150 words. Reference two specific moments from the tasting.
Restate the Thursday commitment. Do not state any prices — the quote comes
separately. Do not disparage competitors. End with one low-pressure next step.
Do not invent any facts; use [BRACKETS] for anything missing.
Format: subject line, then body, ready to paste.What came back (sample-quality output, described): A 130-word email with the subject "Great to cook for you today, Marcus." It opened by naming the rosemary chicken and the mezze — the two details Dana supplied — thanked Marcus for the candid budget conversation, confirmed "revised per-person quote in your inbox by Thursday," and closed with "If it's easier, I'm happy to hold a tentative date for the evening of [DATE] — no obligation either way." No prices appeared, no invented menu items, no competitor mentions, one placeholder correctly left visible for Dana to fill.
Why this output passed review: every fact traced back to the prompt; the one unknown stayed bracketed instead of guessed; the tone matched Cedar & Vine's voice; and the commitment (Thursday) was one Dana had actually made. She filled the date, gave it one human read, and sent it. Total time: about four minutes.
Why it would have failed review if the AI had added "our award-winning service" (unverified claim), quoted a price (explicitly excluded), or promised a discount (never authorized). That is what the review pass is for.
Page 3 — The library (blank version, ready to copy)
Copy this whole section into your team's shared workspace. Replace [PLACEHOLDERS] when you run a prompt, not in the library itself — the brackets are what make the library reusable. A general instruction worth adding to any prompt here: "Do not invent facts; use [BRACKETS] for anything you do not know."
Sales
S1. Discovery call prep brief
- Purpose: Walk into a first call knowing what to ask.
- Prompt:
You are a sales prep assistant. Build a one-page brief for a discovery call
with [PROSPECT COMPANY], a [SIZE/INDUSTRY] business. What we sell: [ONE-LINE
OFFER]. What we know so far: [2-3 SANITIZED FACTS]. Produce: 5 discovery
questions ordered from broad to specific, 3 likely objections with one-line
responses, and 2 things NOT to bring up on a first call. Do not invent facts
about the prospect; mark assumptions as (assumption).- Good output looks like: Questions specific to the industry given, not generic "what keeps you up at night" filler; assumptions clearly labeled.
- Safety note: Research the prospect from their own public materials; verify anything the AI asserts about them before repeating it on a call.
S2. Post-meeting follow-up email
- Purpose: Send a same-day follow-up that proves you listened.
- Prompt:
You are a sales assistant for [COMPANY], whose voice is [3 ADJECTIVES].
Draft a follow-up email to [FIRST NAME], [ROLE] at [PROSPECT], after today's
[MEETING TYPE]. Context from the meeting (use ONLY these facts): [3-5 BULLET
FACTS INCLUDING ANY COMMITMENTS MADE]. Rules: under 150 words, reference two
specific moments, restate any commitment with its deadline, no prices unless
listed above, end with one low-pressure next step. Do not invent facts; use
[BRACKETS] for anything missing. Format: subject line, then body.- Good output looks like: See the completed example on Page 2.
S3. Objection practice partner
- Purpose: Rehearse objection handling before a big call.
- Prompt:
Role-play a skeptical [ROLE, e.g., operations director] at [PROSPECT TYPE]
evaluating [YOUR OFFER]. Your top concerns: [PRICE / TIMING / SWITCHING
COSTS — PICK REAL ONES]. Raise one objection at a time, respond to my answers
realistically — push back when I'm vague, soften when I'm concrete. After 4
rounds, break character and score my answers 1-5 with one improvement each.- Good output looks like: Objections that sting a little; a scorecard that names vague answers instead of flattering you.
S4. Proposal outline from call notes
- Purpose: Turn messy notes into a proposal skeleton you control.
- Prompt:
Below are my sanitized notes from calls with [PROSPECT]. Build a proposal
OUTLINE only (no prose): executive summary bullets, their 3 stated problems
in their own words, proposed approach, scope in/out, timeline placeholders,
and open questions I must answer before drafting. Flag any section where my
notes are too thin. Notes: [PASTE SANITIZED NOTES]- Good output looks like: An outline that mirrors the prospect's language and honestly flags thin sections rather than padding them.
- Safety note: Pricing, legal terms, and guarantees are written by humans and reviewed by whoever owns them — never drafted into final form by AI.
S5. Lost-deal debrief
- Purpose: Extract lessons from a loss while it is fresh.
- Prompt:
Act as a neutral sales coach. Here is what happened in a deal we lost:
[SANITIZED TIMELINE + STATED REASON]. Give me: 3 alternative explanations
beyond the stated reason, 2 questions I could ask the prospect in a graceful
close-out note, 1 process change worth testing on the next 5 deals, and the
counterargument — why this loss might NOT be a pattern. Do not assign blame
to individuals.- Good output looks like: Hypotheses framed as testable, not verdicts; the "might not be a pattern" section taken seriously.
HR
H1. Job description first draft
- Purpose: Get from "we need someone" to a reviewable draft fast.
- Prompt:
Draft a job description for a [TITLE] at [COMPANY], a [SIZE] [INDUSTRY]
business in [LOCATION/REMOTE]. Day-to-day: [4-6 REAL TASKS]. Must-haves:
[3 MAX]. Nice-to-haves: [3 MAX]. Voice: [ADJECTIVES]. Rules: plain language,
no cliches ("rockstar," "wear many hats"), separate must-haves from
nice-to-haves honestly, use gender-neutral wording, leave pay as [PAY RANGE]
for us to complete. Format: title, one-paragraph hook, responsibilities,
qualifications, how to apply.- Good output looks like: Requirements that match the actual job rather than an inflated wish list; neutral wording throughout.
- Safety note: A human sets the pay range and confirms requirements are genuinely necessary — inflated requirements screen out good candidates unfairly. Employment law varies by location; have your HR advisor review before posting (verify current requirements before relying on this).
H2. Structured interview question set
- Purpose: Ask every candidate the same fair, job-related questions.
- Prompt:
Create a structured interview kit for a [TITLE] role whose core duties are
[3-4 DUTIES]. Produce: 6 behavioral questions tied to those duties ("tell me
about a time..."), 2 realistic work-sample scenarios, and for each question a
short note on what a strong vs. weak answer sounds like. Exclude anything
touching age, family plans, health, religion, or other protected
characteristics. Same questions for every candidate.- Good output looks like: Questions about the work, not the person; usable strong/weak answer notes.
- Safety note: Hiring decisions are made by people. AI never scores or ranks candidates here; it only helps you build a fair, consistent process. Have HR counsel review your kit (verify current requirements before relying on this).
H3. Policy explained in plain language
- Purpose: Turn policy legalese into something employees actually read.
- Prompt:
Rewrite the following policy excerpt in plain language for employees at a
[SIZE] company. Keep every rule intact — simplify wording, not meaning.
Format: what this policy is, what it means for you day-to-day (bullets),
what to do in common situations (2-3 examples), who to ask. Flag any sentence
where simplifying might have changed the meaning, so a human can check it.
Policy text: [PASTE POLICY EXCERPT — INTERNAL POLICY ONLY, NO EMPLOYEE DATA]- Good output looks like: Shorter sentences, same rules, and honest flags on any meaning-sensitive simplification.
- Safety note: The original policy remains the official version; the plain-language version says so. HR approves before distribution.
H4. New-hire onboarding checklist
- Purpose: Stop reinventing week one for every hire.
- Prompt:
Build a first-30-days onboarding checklist for a [TITLE] joining [COMPANY],
a [SIZE] [INDUSTRY] business. Inputs: their manager is [ROLE], tools they'll
use: [LIST], first project: [ONE LINE]. Organize by: before day 1, day 1,
week 1, weeks 2-4. Each item gets an owner ([MANAGER]/[IT]/[HR]/[BUDDY]) and
a "done when" statement. Include 2 check-in conversations with suggested
questions.- Good output looks like: Items with owners and completion criteria, not vague "get settled in" filler.
H5. Difficult-conversation preparation
- Purpose: Prepare a fair, calm structure for a hard talk.
- Prompt:
Help me prepare (NOT script) a difficult conversation with an employee about
[TOPIC, e.g., repeated missed deadlines — NO NAMES]. Facts I can document:
[2-4 SPECIFIC, SANITIZED FACTS]. Produce: a 4-part conversation structure
(open, facts, listen, agree next steps), 3 questions that invite their side,
2 phrases to avoid and why, and a reminder list of what I should NOT commit
to in the moment. Tone: direct and respectful.- Good output looks like: A structure that spends as much time listening as talking; no diagnosis of the employee's motives.
- Safety note: No names or identifying details in the prompt. Anything that could lead to discipline or termination involves HR guidance from a person, and is documented by a person. The AI prepares you; it does not judge the employee.
Finance
F1. Variance explanation narrative
- Purpose: Turn a numbers gap into a readable explanation for owners.
- Prompt:
Write a variance summary for [MONTH]. Data (verified, sanitized): budgeted
[CATEGORY] = [AMOUNT], actual = [AMOUNT], drivers we identified: [2-3 KNOWN
REASONS]. Audience: owners who read fast. Rules: 150 words max, lead with the
one number that matters, attribute variance ONLY to the drivers listed —
if drivers don't fully explain the gap, say "unexplained: [AMOUNT]" rather
than guessing. Format: headline, 3 bullets, one recommended question for
next month.- Good output looks like: The unexplained remainder stated honestly instead of papered over.
- Safety note: The AI narrates numbers you verified; it never calculates or reconciles them. Pull figures from your accounting system, not memory.
F2. Payment reminder sequence
- Purpose: Chase receivables consistently without souring relationships.
- Prompt:
Draft a 3-email payment reminder sequence for [COMPANY], voice: [ADJECTIVES].
Invoice context: [CLIENT TYPE — NO REAL NAMES], invoice [NUMBER PLACEHOLDER],
amount [AMOUNT PLACEHOLDER], terms [NET-X]. Email 1 (due date +5 days):
friendly nudge. Email 2 (+20): firm, offers a payment conversation. Email 3
(+40): final notice before we pause work — professional, no legal threats.
Each under 120 words with subject line. Do not invent late-fee terms; use
[LATE FEE TERMS] placeholder.- Good output looks like: Three genuinely different temperatures; escalation in clarity, not hostility.
- Safety note: A human confirms amounts against the ledger before each send — chasing an already-paid invoice costs more goodwill than it recovers. Late-fee and collections language must match your actual contract terms.
F3. Budget assumptions checklist
- Purpose: Stress-test a budget before you commit to it.
- Prompt:
Act as a skeptical CFO reviewing a [YEAR] budget for a [SIZE] [INDUSTRY]
business. Our headline assumptions: [3-5 ASSUMPTIONS, e.g., "revenue +10%,"
"hire 2 techs in Q2"]. For each: the question a lender would ask, what
evidence would support it, and the early warning sign it's failing. Then
list 3 assumptions we are probably making WITHOUT realizing it. Do not
predict the economy; interrogate our logic.- Good output looks like: Uncomfortable questions and observable early-warning signs, not forecasts.
- Safety note: Output is a thinking aid. Budget decisions rest with owners and your accountant (verify current figures and tax treatment before relying on this).
F4. Vendor quote comparison
- Purpose: Compare quotes on more than the bottom-line price.
- Prompt:
Compare these [N] vendor quotes for [PURCHASE]. Sanitized details per vendor:
[VENDOR A: price, terms, timeline, what's included/excluded — repeat per
vendor, letters not names]. Build a comparison table with rows: upfront cost,
ongoing cost, what's NOT included, timeline, switching/exit terms, open
questions to ask. Then list which differences actually matter for a company
our size ([SIZE]) and which are noise. Recommend the 3 clarifying questions
to ask before choosing — do NOT recommend a vendor.- Good output looks like: An exclusions row that surfaces the hidden costs; no premature winner declared.
- Safety note: The human makes the pick. Verify every quoted figure against the actual quote documents — transcription errors in, wrong decision out.
F5. Month-end close checklist
- Purpose: Document your close process so it survives vacations.
- Prompt:
Draft a month-end close checklist for a [SIZE] [INDUSTRY] business using
[ACCOUNTING TOOL]. Our close today involves roughly: [LIST WHAT YOU DO,
ROUGH ORDER]. Organize into: daily-if-possible, first 3 business days,
by day 10. Each item: action verb, owner placeholder [ROLE], and "done when"
check. Add a "common errors to check" section based on the steps I listed.
Mark any step you added that I didn't mention with (suggested) so I can
verify it applies to us.- Good output looks like: Your real process, tightened — with suggested additions clearly labeled, not smuggled in.
Operations
O1. SOP from rough steps
- Purpose: Turn "how Maria does it" into a document anyone can follow.
- Prompt:
Turn these rough steps into a standard operating procedure. Task: [TASK].
Who performs it: [ROLE]. Rough steps as told to me: [PASTE MESSY STEPS].
Format: purpose (1 line), when triggered, tools needed, numbered steps
(one action each, no step over 2 sentences), quality check at the end,
what to do when it goes wrong ([2-3 KNOWN FAILURE POINTS]), owner and
review date placeholders. Flag any gap where the steps skip something a
first-timer would need.- Good output looks like: Steps a brand-new hire could follow; honest flags where your rough notes had gaps.
- Safety note: The person who actually does the task reviews the SOP before it becomes official — AI cannot know your shop floor.
O2. Meeting notes to action items
- Purpose: End the "wait, who was doing that?" cycle.
- Prompt:
Extract action items from these meeting notes (names replaced with
initials). Rules: only items with a clear owner and action — list vague
intentions separately under "Discussed, no owner." Format: table with
columns Action / Owner / Due / Blocked by. Then one line: the single
decision from this meeting that affects the most people. Do not invent
owners or dates that aren't in the notes. Notes: [PASTE SANITIZED NOTES]- Good output looks like: A short honest table plus a "no owner" list that shames the right things.
O3. Five-whys process breakdown
- Purpose: Find the process cause behind a recurring mistake.
- Prompt:
Facilitate a five-whys analysis. The problem: [ONE SENTENCE, e.g., "we
missed two scheduled service appointments last week" — NO EMPLOYEE NAMES].
Known facts: [3-5 FACTS]. Ask me "why" one round at a time, wait for my
answer, and push back if my answer blames a person rather than a process.
After 5 rounds, summarize: root cause hypothesis, cheapest test of that
hypothesis, and the process change IF the test confirms it.- Good output looks like: The AI actually pauses each round and redirects blame-answers toward process gaps.
- Safety note: Root-cause work is about systems, not fault. Keep names out of prompts; keep discipline decisions with humans entirely.
O4. Vendor escalation email
- Purpose: Escalate a vendor problem firmly without burning the bridge.
- Prompt:
Draft a vendor escalation email. Context: [VENDOR TYPE] has [ISSUE, e.g.,
"delivered late 3 of the last 4 orders"]. Verified facts: [DATES/ORDER
NUMBERS AS PLACEHOLDERS]. Relationship: [LENGTH, VALUE TO US]. Rules: under
180 words, facts before feelings, one specific ask with a date, one
consequence stated plainly (e.g., "we'll need to qualify a second supplier"),
no threats we won't keep, professional throughout. Format: subject, body,
and a one-line internal note on what to do if there's no reply by [DATE].- Good output looks like: Specific, dated, calm; a consequence you would actually follow through on.
- Safety note: Verify every date and order number first. If contracts or legal remedies come into play, that email is written with counsel, not a chatbot.
O5. Training one-pager from an SOP
- Purpose: Compress an SOP into the sheet that gets taped to the wall.
- Prompt:
Compress this SOP into a one-page training aid for [ROLE]. Keep: trigger,
the numbered steps as short imperatives, the quality check, and the top 2
mistakes with their fixes. Cut: background, history, edge cases (link them
as "see full SOP"). Reading level: new hire on day 2. Format: fits one page,
scannable in 60 seconds. SOP text: [PASTE SOP]- Good output looks like: Imperatives ("Check valve. Log reading.") not paragraphs; nothing on the page a day-2 hire doesn't need.
Customer support
C1. Frustrated-customer reply draft
- Purpose: Answer heat with competence, fast.
- Prompt:
Draft a reply to a frustrated customer. Their message (sanitized, no
personal details): [PASTE MESSAGE WITH NAMES/ACCOUNT INFO REMOVED]. What
actually happened, verified: [FACTS]. What we can offer: [REMEDY WE'VE
DECIDED — the human decides this, not you]. Rules: acknowledge specifics
of their complaint in the first two sentences, no defensiveness, no
company-policy recitals, state the remedy and the exact next step with a
time, under 150 words. Do not promise anything beyond the remedy listed.- Good output looks like: The customer's actual issue mirrored back accurately; one remedy, one next step, one timeframe.
- Safety note: The remedy decision is made by a human before prompting — the AI words the offer; it never chooses it. Strip names, order numbers, and contact details before pasting; re-add them after review.
C2. Ticket triage rules draft
- Purpose: Sort incoming requests consistently, even on busy days.
- Prompt:
Help me build triage rules for incoming [CHANNEL: email/phone/form]
requests at a [INDUSTRY] business. Our categories: [e.g., URGENT-SAFETY /
SERVICE REQUEST / BILLING / GENERAL]. For each: 5 example phrases customers
actually use, the response-time target [OUR TARGETS], and who owns it
[ROLE]. Then give me the 3 hardest judgment calls between categories and a
tiebreaker rule for each. Format: one table plus the judgment-call list.- Good output looks like: Realistic customer phrasing (not textbook language) and tiebreakers a stressed human can apply in 5 seconds.
- Safety note: Anything involving safety, legal threats, or medical issues routes to a human immediately — put that rule above the table, in bold, in your final version.
C3. Knowledge-base article from a resolved ticket
- Purpose: Solve it once, publish it forever.
- Prompt:
Turn this resolved support case into a customer-facing help article.
Case summary (sanitized — no customer details): problem [PROBLEM],
cause [CAUSE], fix [STEPS THAT WORKED]. Audience: customers who are
[NON-TECHNICAL/TECHNICAL]. Format: title phrased as the customer's
question, 2-line answer up top, numbered steps with what the customer
should see after each, "if this didn't work" section pointing to [CONTACT
CHANNEL]. Rules: no internal jargon, no blame, under 300 words.- Good output looks like: A title someone would actually search; steps with visible checkpoints ("you should now see...").
C4. Service-failure apology with make-good
- Purpose: Own a real mistake in writing, correctly.
- Prompt:
Draft an apology email for a service failure. What happened, verified:
[FACTS — WHAT WE GOT WRONG, SANITIZED]. Impact on customer: [IMPACT].
Make-good we have approved: [SPECIFIC REMEDY + WHO APPROVED IT]. What we
changed so it doesn't recur: [REAL CHANGE, OR OMIT THIS LINE]. Rules:
apologize once, specifically, in the first sentence; no "we apologize for
any inconvenience"; no excuses; no admissions beyond the listed facts;
under 140 words. Format: subject line + body.- Good output looks like: A specific first-sentence apology, the approved remedy, and — only if true — the fix. Nothing invented.
- Safety note: Apologies can carry legal weight. A manager approves every service-failure email before send; if injury, significant loss, or liability is involved, it goes through counsel instead of this prompt.
C5. Feedback theme summary
- Purpose: Turn a month of comments into three findings leadership will read.
- Prompt:
Analyze this batch of customer feedback (all identifying details removed).
Produce: top 3 themes with a representative quote each and rough frequency
(count per theme, note "small sample" if under 30 items), 1 emerging theme
too small to rank, 1 thing customers praise that we should protect, and 2
questions the data raises but cannot answer. Do not propose solutions —
findings only. Feedback: [PASTE ANONYMIZED FEEDBACK]- Good output looks like: Honest counts with sample-size caveats; quotes that sound like real customers; questions listed instead of overreach.
- Safety note: Anonymize before pasting. Counts from AI are approximate — spot-check a theme by hand before repeating its frequency to leadership.
Leadership
L1. Weekly team update from bullets
- Purpose: Ship a consistent Friday update in 10 minutes.
- Prompt:
Turn my bullets into our weekly team update. Voice: [ADJECTIVES — e.g.,
direct, warm, no corporate-speak]. Structure every week: Wins / In motion /
Stuck (and what would unstick it) / Next week's one priority / Shout-out.
Rules: under 250 words, keep my facts exactly as given, no motivational
padding, if a section has no content write "none this week" rather than
inventing. My bullets: [PASTE BULLETS]- Good output looks like: Your facts, your voice, same skeleton every week — the consistency is the feature.
L2. Decision memo (options and tradeoffs)
- Purpose: Force a fuzzy decision into a one-page structure.
- Prompt:
Structure a decision memo. Decision to make: [ONE SENTENCE]. Deadline:
[DATE]. Options we see: [OPTION A / B / C — ONE LINE EACH]. What we know
(verified): [FACTS]. What we don't know: [UNKNOWNS]. For each option:
strongest case for, strongest case against, what would have to be true for
it to win, reversibility (easy/hard to undo). End with: the information
most worth getting before deciding, and the cost of deciding late. Do NOT
recommend an option.- Good output looks like: Symmetrical steelmanning of every option; the "what would have to be true" lines doing real work.
- Safety note: The memo structures thinking; the decision belongs to the accountable human. For decisions affecting jobs, money movement, or legal exposure, add professional advice to the inputs.
L3. Sensitive-change announcement draft
- Purpose: Announce hard news without spin or corporate fog.
- Prompt:
Draft an internal announcement about [CHANGE, e.g., "reorganizing the
service team" — NO NAMES, NO UNANNOUNCED PERSONNEL DETAILS]. Facts I can
share now: [APPROVED FACTS ONLY]. What I cannot address yet: [TOPICS].
Rules: lead with the change and the reason in the first 3 sentences, no
euphemisms ("rightsizing"), acknowledge what's hard about it in one honest
sentence, state exactly where and when people can ask questions, under 200
words. Flag any sentence that might overpromise so I can review it.- Good output looks like: News in sentence one, a reason people can repeat accurately, and a real Q&A channel.
- Safety note: Anything touching roles, pay, or employment status gets HR and (where relevant) legal review before sending — no exceptions, no matter how good the draft reads. Never put unannounced personnel decisions into an AI tool.
L4. Red-team my plan
- Purpose: Pay an AI to argue with you before reality does.
- Prompt:
Here is a plan I'm confident about: [PASTE PLAN SUMMARY, SANITIZED].
Red-team it. Produce: the 3 most likely failure points and the early
signal of each, the weakest assumption stated as a question, who bears
the cost if this fails (customers/staff/cash), the strongest version of
"do nothing instead," and one cheap test to run within 2 weeks before
committing fully. Be blunt; do not balance criticism with praise.- Good output looks like: Criticism that stings and early-warning signals you can actually watch.
L5. Meeting agenda and facilitation plan
- Purpose: Make the meeting earn its calendar slot.
- Prompt:
Design a [LENGTH]-minute meeting. Purpose (decision or update?):
[ONE SENTENCE]. Attendees by role: [ROLES]. Decisions needed: [LIST].
Build: timed agenda with a purpose line per block, the one pre-read to
send (and what it must contain), 2 questions to draw out quieter
attendees, and a closing checklist (decisions restated, owners, dates).
If this could be an email instead of a meeting, say so and draft that
email instead.- Good output looks like: Timeboxes that add up, and the honesty to tell you it should have been an email.
Customization worksheet (blank)
Complete this once, as a team, before distributing the library. Paste the answers into a "house rules" note at the top of your library.
| Field | Your answer |
|---|---|
| Our voice in 3 adjectives | ______________________ |
| Two sanitized writing samples that show our voice (link/location) | ______________________ |
| Words and phrases we never use | ______________________ |
| Words and phrases we prefer | ______________________ |
| Standard sign-offs (email / SMS) | ______________________ |
| Reading level we write for | ______________________ |
| What ALWAYS requires human approval before sending (minimum: anything external, anything HR, anything with money) | ______________________ |
| What may NEVER be pasted into an AI tool (adopt from the Privacy Rules template) | ______________________ |
| Approved AI tool(s) for business use | ______________________ |
| Where the team library lives | ______________________ |
| Library owner (one name) | ______________________ |
| Review cadence (suggested: quarterly) | ______________________ |
Practice (do this before rollout): Have each department pick its single highest-volume task, run the matching prompt with fictional data, and bring the output to a 20-minute review meeting. Keep what passed, fix what didn't, delete what nobody will use. A 12-prompt library people trust beats a 30-prompt library people ignore.
Final page — Review checklist and sign-off
Review checklist — before the library goes live:
- [ ] Every prompt tested at least once with fictional data
- [ ] Voice samples collected and sanitized (no customer or employee data)
- [ ] House rules note completed from the customization worksheet
- [ ] Human-approval list agreed and written at the top of the library
- [ ] Never-paste list adopted from the Privacy Rules template and linked
- [ ] Safety notes read by every department lead (HR and Finance leads read theirs twice)
- [ ] Pilot run with 3 users for one week; feedback collected
- [ ] Baseline measured so value is provable: minutes per draft on 2-3 common tasks, before vs. after (use your numbers, not vendors' claims)
- [ ] Owner and review date assigned below
| Field | Entry |
|---|---|
| Document owner | ______________________ |
| Approved by | ______________________ |
| Date approved | ______________________ |
| Version | 1.0 |
| Next review date | ______________________ |
Next step: Once your team runs on a shared library, the pattern becomes obvious: the same five prompts, dozens of times a week. That is the moment to learn what comes after prompting — Understanding AI Agents explains how repetitive prompt-driven work becomes governed automation, and what boundaries keep it safe. When you want those high-volume workflows built with audit trails and human approval gates, Epic Dreams designs them on Ed OI — start at /services.